All policies below applicable for RP’s Online order app only.

    • No cancellation allowed once order has been placed.

    • The online order once placed cannot be modified or cancelled either through the website or offline by calling the restaurant.

    • If your amount has been deducted from any of your payment medium via online payment, your money is safe as per Consumer Safeguarding Guidelines.

    • Sometimes payment status reflect after some time and we are always answerable for all the transaction done on our application

    • Once online payment will be confirmed and reflect on our account we will process the order automatically

    • If payment will not reflect within 15 minutes on our account we will reject the order and initiate the refund automatically

    • It will take 3 to 6 working days to reflect refund amount in your bank account.

    • For any query and support please contact on info@rppizzeria.com