Cancellation / Refund Policy
All policies below applicable for RP’s Online order app only.
- No cancellation allowed once order has been placed.
- The online order once placed cannot be modified or cancelled either through the website or offline by calling the restaurant.
- If your amount has been deducted from any of your payment medium via online payment, your money is safe as per Consumer Safeguarding Guidelines.
- Sometimes payment status reflect after some time and we are always answerable for all the transaction done on our application
- Once online payment will be confirmed and reflect on our account we will process the order automatically
- If payment will not reflect within 15 minutes on our account we will reject the order and initiate the refund automatically
- It will take 3 to 6 working days to reflect refund amount in your bank account.
- For any query and support please contact on firstname.lastname@example.org